Very good experience: the staff is helpful, they can come to your place to take all the measures, emails are answered promptly and they give you very relevant advice on the design of your suit. I ordered a first suit 5 months ago and the quality of the fabric turns out to be quite good. On that basis, I have just ordered a second suit and hope it will be as good.
I bought my first made to measure suit at the Liverpool Street showroom in August this year, and it did not disappoint. The staff were very friendly, welcoming and most importantly, patient. The range of fabrics colours and options for the suit were vast, and you can really make it your own - down to your initials sewn onto the inside of the jacket at no extra cost! The suit took around 3 weeks to be made, and when then a further week to adjust - not a lot needed doing. Now the suit fits perfect, and looks very special, not bad for £467. I'll be buying another when the time comes.